Unsupported browser

For a better experience, please update your browser to its latest version.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Scottish survey shows higher highways satisfaction

Road users in Scotland are becoming more satisfied with the state of the region’s trunk roads but further work is needed to reduce potholes according to a new survey.

Transport Scotland said that satisfaction with the general condition of trunk road surfaces had increased significantly over the last 12 months and there had also been a positive shift in perceptions of winter service.

The survey, which included information gathered by independent auditor Performance Audit Group, highlighted improvements in perception of road surfacings with 40% satisfied with the road condition, compared to 29% in 2011. While the number of respondents citing potholes as the most common defect remained at 75%, uneven surfaces and poor repairs were only mentioned by 16%.

“In line with government objective to improve’ perceptions of the quality of public services’, Transport Scotland has been undertaking annual road user surveys since 2007,” said Transport minister Keith Brown. “Satisfaction with winter maintenance has increased significantly since 2011, we firmly believe this is down to our substantially enhanced service and real efforts to ensure the public are better informed of how we deliver this.”

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions. Links may be included in your comments but HTML is not permitted.